Cybercriminals are increasingly using smishing, a form of text-based scam, to steal personal and banking information. Smishing combines “SMS” (short message service) with phishing tactics to deceive recipients into clicking malicious links or calling fraudulent phone numbers.

These deceptive messages often appear to come from familiar sources such as financial institutions, courier companies, online retailers, or government agencies. Clicking on these links can lead to identity theft, financial fraud, or malware installation on your device.

In 2024, the Canadian Anti-Fraud Centre (CAFC) received nearly 9,500 reports of identity fraud and over 3,900 reports of personal information theft.

How to Protect Yourself from Smishing Scams:

Avoid clicking on links, replying to messages, or calling numbers from unknown senders.

Report suspicious texts by forwarding them to 7726 (SPAM).

Delete suspicious messages immediately.

Secure your smartphone by updating its operating system and security software.

Use multi-factor authentication for sensitive accounts such as banking and social media.

Verify unexpected text messages by checking official websites or directly contacting the organization.

If you fall victim to smishing, consult the CAFC guide on “What to Do if You’re a Victim of Fraud.”

For more fraud prevention tips, visit opp.ca and sfo.opp.ca.

If you suspect fraud or have been a victim, report it immediately to your local police or the Canadian Anti-Fraud Centre at 1-888-495-8501 or through the Fraud Reporting System online.